Login with Push Authentication
Overview
AdminX users and administrators have several available multi-factor authentication options when logging into the AdminX panel, including using a push notification to their phone - also known as push authentication. This method requires users to confirm and authenticate the login request after entering their username. Users will also need to authenticate the request with their configured biometrics (FaceID or LiveID).
First Steps
Users will first need to ensure that they have downloaded and installed the BlockID Mobile App on their phone:
Next, users should follow the setup instructions outlined in the BlockID Mobile Application User Guide to add their unique biometric attributes. This allows for a much more secure user experience, using your individual physical characteristics to authenticate.
Once the BlockID Mobile App has been installed and linked to your user account, you can use push authentication as an option for multi-factor authentication.
Logging in to the AdminX Panel Using Push Authentication
To log in using a username and password with push authentication, navigate to your AdminX tenant login page.
Next, click USERNAMEunder Sign in. This switches the login method from the displayed QR code to a text box where you can enter your username:
Enter your username (often, this is the email address you registered with). When prompted, select Send Push:
You will see a message indicating that the push notification was sent:
Click the received push notification to authenticate the login request on your mobile device. This will open the BlockID mobile app, where you will need to confirm and authenticate the login request using your enrolled biometrics.
After authenticating in the BlockID Mobile app, you will be logged in and redirected to your user dashboard.
Troubleshooting
No Devices Found
If you do not have a device linked to your account, you will see an error message informing you that no devices are connected to your account, along with a link to enroll a device:
To add a device to your account, click Enroll a device.
From the Request an invite page, enter the email address for your account. Where it reads Where should we send the invite? leave the option as Primary Email.
Click Send Invite
Next, on your mobile device open the email you just received. Follow the instructions in the email and use the provided link to complete the registration.
You should see a message indicating that the account has been added.
At this point, your device is now linked, and you can return to your AdminX login page and continue with the login.