Email & SMS
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Email & SMS

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Email and SMS

Configure your outgoing email and SMS settings by adding or removing your provider account details and gateway information. Email and SMS messages will be sent using the account information specified.

Add Email Gateway

Add an email gateway to send emails through your email provider. You will need to provide your account details and outgoing mail server information.

  1. Login in your BlockID admin panel as a tenant or community administrator

  2. Click Email & SMS from the Settings menu on the left-hand side of the page


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  1. Click Add new gateway

  2. Under Gateway Info enter a name and select Email for the channel type

  3. Under Email Provider Settings enter the outgoing email server details and account information


  4. Click Create located at the bottom-right to save

  5. Your new email gateway will now be visible on the Email and SMS page.

Add SMS Gateway

Add an SMS gateway to send text messages through your SMS provider. You will need to provide your account details and SMS gateway information.

Supported SMS Providers

Twilio, Infobip and Karix are currently supported

  1. Login in your BlockID admin panel as a tenant or community administrator

  2. Click Email & SMS from the Settings menu on the left-hand side of the page


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  1. Click Add new gateway

  2. Under Gateway Info enter a name and select SMS for the channel type

  3. Under SMS Provider Settings select your SMS provider and enter the account information and service details


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  1. Click Create located at the bottom-right to save

  2. Your new SMS gateway will now be visible on the Email and SMS page.

Delete Email or SMS Gateway

  1. Login in your BlockID admin panel as a tenant or community administrator

  2. Click Email & SMS from the Settings menu on the left-hand side of the page

  3. Find the gateway you wish to delete and click the trash icon to the right of the Gateway Name, under Actions


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  1. Click Delete when prompted to remove the gateway


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