Launch and Monitor Verification Sessions

Launch a verification session from a workflow and track its progress, executed nodes, output, and status from the Instances page.

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Launching verification session instances from workflows is a beta feature.

After creating a workflow, you can launch a verification session instance from it.

Launch a verification session

1

Open Workflows

Log in to your tenant as a community administrator and navigate to Workflows.

2

Create a new instance

Under the Actions column, click the + icon next to the workflow for which you want to create a verification session. The Create a new instance window appears.

3

Enter user details

Enter the First Name and Last Name for the user whose verification session needs to be initiated, and click Continue.

4

Choose how to send the link

Select the mode in which the verification session link should be sent to the user.

If you select	The UI allows you to
Scan the QR code	Use the 1Kosmos mobile application to scan the QR code and continue on another device.
Send a link to phone number	Enter a phone number and send a verification link via SMS to continue on the mobile device.
Send a link to email	Send a verification link to the registered email address to continue.
Copy link	Copy the verification link and open it on another device to continue.
Continue on this device	Proceed on the current device without switching.

5

Continue verification

After selecting a mode, continue the verification process as defined in the configured workflow.

Monitor verification instances

When a verification session is launched from a workflow, a corresponding instance is created. Administrators can track the progress and status of these instances from the Instances page, which provides a consolidated view of all workflow instances and their execution status.

To view workflow instances, log in to the AdminX interface, navigate to Workflows, and click Instances. The Instances page displays all verification sessions initiated through workflows.

Search and filter instances

Option	Description
Search by Instance ID	Search for a specific instance using its unique Instance ID.
Date Filters	Filter by predefined ranges such as Today, This Week, or Last Month, or select a custom date range.
Filters	Apply additional filters to narrow down the displayed instances.

Instance Summary

Selecting an instance displays detailed information in the Instance Summary section:

Field	Description
Workflow Name	Name of the workflow used to create the verification session.
Workflow ID	Unique identifier of the workflow.
Created At	Date and time when the instance was created.
Expires At	Date and time when the instance will expire.

Nodes Executed

The Nodes Executed section shows the sequence of workflow nodes executed during verification. Each node represents a specific step, such as document verification, form submission, identity validation, or a failure or success outcome. Selecting a node displays its execution details.

Node Output

The Node Output panel displays detailed output data generated during execution of the selected node, including Node ID, Workflow ID, Instance ID, node status, timestamp details, and result data. This helps administrators troubleshoot verification issues and analyze workflow execution results.

Instance status

Each instance displays a status indicating its current progress:

Status	Description
Started	The workflow instance has been initiated and is currently in progress.
Completed	The workflow instance has finished execution.
Failed	The verification process failed at a particular workflow node.