> For the complete documentation index, see [llms.txt](https://docs.1kosmos.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.1kosmos.com/integrations/identity-verification/servicenow-identity-verification-for-account-management/testing-1kosmos-verify-in-servicenow.md).

# Testing 1Kosmos-Verify in ServiceNow

The 1Kosmos-Verify app can be integrated into existing workflows or used to create new identity verification flows based on your organization’s requirements.

During installation, the app provides two sample workflows for reference:

* Password Reset Workflow
* Account Recovery Workflow

To test a sample workflow:

1. Create two Incident Subcategories under the appropriate Incident Category:
   * Account Recovery
   * Password Reset
2. Navigate to **All → Process Automation → Flow Designer**.
3. Locate and open the flow named **Incident Identity Verification**.
4. Click **Activate** to enable the workflow.
5. Navigate to **All → Service Desk → Incidents** and create a new incident.
6. Select the Caller (the user whose identity needs to be verified).
7. In the **Subcategory** field, select either **Account Recovery** or **Password Reset**.
8. Submit the incident.

Once the user completes verification, the incident is updated. If the test was successful, then the configuration is correct and the integration is functioning as expected.


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