Epic - Identity Verification in MyChart and EpicCare Link

This topic explains how to implement 1Kosmos for identity verification in MyChart and EpicCare Link using the Epic Toolbox.

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1Kosmos is in the Toolbox for Identity Verification for MyChart and EpicCare Link. 1Kosmos Identity Verification for MyChart provides identity verification for new user onboarding and password reset. 1Kosmos Identity Verification for EpicCare Link enables healthcare organizations to verify the identity of providers and clinicians during onboarding in EpicCare Link.

MyChart

1Kosmos in Epic Toolbox: Identity Verification by 1Kosmos for MyChart

Use cases:

1. Patient Onboarding

Organizations can verify the identity of new patients when they enroll in MyChart. As part of onboarding, 1Kosmos redirects users to the configured identity verification workflow (such as document verification and liveness check).

1. Self-Service Password Reset (SSPR) Verification

Organizations can require users to complete identity verification in MyChart before allowing a password reset. When a user initiates an SSPR in Epic, 1Kosmos redirects them to the verification workflow to confirm their identity before continuing account recovery.

EpicCare Link

1Kosmos in Epic Toolbox: 1Kosmos Identity Verification for EpicCare Link

When referring providers and external hospital staff onboard to a health system's EpicCare Link environment, verifying their identity is often a manual, inconsistent process. Without strong identity verification at onboarding:

• Health systems cannot be confident that the person creating an account is who they claim to be

• Fraudulent or unauthorized access to patient data becomes a real risk

• Compliance with healthcare data security requirements is harder to demonstrate

1Kosmos solves this by verifying clinician identity at the point of onboarding, using document capture and biometric matching, before access is ever granted.

Use case:

1. Onboarding

Organizations can verify the identity of new patients when they enroll in EpicCare Link. As part of onboarding, 1Kosmos redirects users to a configured identity verification workflow and returns a verified identity.