One-Time Verification

The one-time IAL2 verification flow enables end users to verify their identity by submitting two specified identity documents, a biometric, and an SSN.

---

This process does not retain verified user information after verification.

Prerequisites for Identity Verification

Before you begin verifying your identity, ensure the following:

• Camera Access — Make sure your device's camera has the necessary permissions enabled.

• Selfie Check Tips — Avoid glare in the background and remove any hats, glasses, or masks for a clear facial capture.

• Document Preparation — Have your identity documents ready before starting the verification process.

Triggering the IAL2 Journey

Community administrators can use the following API to generate a verification URL and send the link to the user via email or phone:

/workflowapi/workflow_instance/tenant/{tenantId}/community/{communityId}/create

Verifying Identity

End users can use the generated session URL to begin identity verification. Ensure you have the appropriate identity document ready for scanning and submission.

1. Click the session URL you received.

2. Read the instructions on the Getting Started screen and click Start Verification.

3. Grant the necessary camera permissions; click Allow Camera Permissions. On the Allow Camera Permission screen, the UI checks whether the device camera meets the required resolution of 1080×1920. If the requirement is not met, the UI redirects to the QR Scan screen, prompting the user to scan a QR code to continue the verification process on another device.

4. On the Selfie Check screen, click Begin Selfie.

5. Position your face within the oval shown on the screen. When aligned properly, click Take Selfie.

6. After successfully capturing your selfie, prepare the required identity documents as displayed on the screen, then click Continue to proceed.

7. Read the instructions on the Scan the Document screen carefully, then click Scan Document to proceed.

8. Scan the front side of the first document. Once its authenticity is verified, the system prompts you to scan the next required document; click Continue.

   If the authenticity check fails, a Verification not performed message appears. Click Try Again to repeat the process.

9. As an additional verification step, you are prompted to enter your Social Security Number (SSN). Enter the SSN and click Continue to proceed.

Upon successful verification, the UI confirms that your identity has been successfully verified and displays a list of the documents used during the verification process.