Create & Manage IAL2 Verification

Administrators can create and manage a new Identity Assurance Level 2 (IAL2) verification flow. This feature enables end users to complete a one-time IAL2 verification.

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Overview

Community administrators can create and manage a new Identity Assurance Level 2 (IAL2) verification flow. This feature enables end users to complete a one-time IAL2 verification by submitting two specified identity documents, a biometric, and an SSN.

Unlike the standard verification workflow, this process does not retain verified user information after verification. It supports compliance and assurance requirements that require one-time verification without data persistence.

Key Capabilities

Capability	Description
Custom Document Requirements	Define any two types of identity documents that users must submit during the verification process.
Session Expiration Control	Set an expiration interval for verification sessions. By default, sessions expire after 30 minutes if not completed.
UI Customization	Modify the user interface to align with specific IAL2 workflow requirements.
Data Retention Settings	Configure how long verified user data is retained, based on compliance or business needs.
Flow Deployment	Save and deploy configured flows for immediate use by end users.

This feature enables a one-time, persistent verification process, distinguishing it from the existing flow where user data may be deleted or reset.

For the end-to-end verification journey — prerequisites, triggering the flow, and the step-by-step identity verification experience — see One-Time Verification.