Viewing Verification Results
This page explains how community and helpdesk administrators can view and interpret document verification session results.
Access session results
From the Verifications page - Navigate to Verification > Verifications, then click the specific session for which you want to view the results.
View Results page
The View Results page displays the following information:
Session Details — A summary of the session, including Session Id, Session Status, Attempts, Created On, Operating System, and IP Address.
Summary — An overview of the verification session, including the scanned document, verification results, and the reason for failure (if applicable).
Confidence Score — Lists the attributes that passed the liveness check:
Document Liveness Front
Document Liveness Back
Fraud Detection
Fraud Detection — Details the attributes used to detect fraudulent activity:
Extracted Data Check — Type of checks performed to detect fraud.
Document Liveness — Type of checks applied during liveness verification.
Visual Check- Displays visual fraud indicators including photo forgery check, security features, and generative AI detection.
Document Validity — Parameters checked during document validation.
Image Quality — Indicates whether the image met verification criteria.
Data Extracted — Summarizes the details extracted from the document, including document type, document id, first name, last name, date of birth, and so on.
Images — Displays the images captured during the verification process, including document photos and selfies.
Session Details — Displays detailed information on the attributes extracted from the document.
Session Events — Step-by-step status updates of the verification process:
Initialization
The session has been initialised.
Welcome
The session has been started by the user.
Document Instruction
The user received instructions for capturing document images.
Document Capture
The user is capturing images of their ID.
Document Preview
The user previewed the captured document.
Selfie Instruction
The user is following the instructions for taking a selfie.
Selfie Capture
The system successfully captured the user's selfie for verification.
Selfie Preview
The user is currently previewing their selfie before submission.
Document Submission
The user submitted their ID for verification.
Validate Document
The system validated the document.
By following these steps, you can effectively manage the verification process and ensure accurate and secure document verification for your users.
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