> For the complete documentation index, see [llms.txt](https://docs.1kosmos.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.1kosmos.com/authentication/orion-desktop-authenticator/end-user-guide.md).

# End User Guide

***

### **Onboarding Orion to your device**

Before using Orion for login, users must onboard the authenticator from their profile.

1. Log in to your 1Kosmos tenant
2. Navigate to the profile icon and select **My Profile**
3. Navigate to **Login Options**
4. Under Setup, select **Orion Authenticator**

Once onboarding is completed:

* The device is listed under **Login Options**
* An onboarding event is generated

### **What happens during onboarding**

During onboarding, the portal detects the Orion agent installed on the workstation.

* If Orion is installed and running → onboarding proceeds
* If Orion is not detected → onboarding does not complete

### **Supported browsers for onboarding**

Onboarding is supported on:

* Google Chrome
* Microsoft Edge
* Mozilla Firefox
* Safari
* Brave

  <div data-gb-custom-block data-tag="hint" data-style="warning" class="hint hint-warning"><p>If using Brave browser, disable Shields to allow Orion detection.</p></div>

### **Sign in using Orion Authenticator**

After onboarding, Orion Authenticator can be used during login as a multi-factor authentication method.

Users generate a passcode from the Orion agent and use it along with their password by selecting **Password & OTP** on the login screen.

Upon successful validation, access is granted.

Once validated, you will be successfully signed in.

### **Understanding Orion passcodes**

Orion generates time-based passcodes that are valid for a short duration.

* A new passcode is generated automatically after expiration
* Always use the currently displayed passcode during login

### **Viewing Orion logs**

Orion stores logs locally on the workstation. These logs are useful for troubleshooting issues related to onboarding or authentication.

**macOS**:

```
/Users/{macUser}/Library/Containers/com.onekosmos.orion.mac/Data/Library/Logs/
```

**Windows:**

```
C:\Program Files\1Kosmos\Orion\Logs
```

### **Resetting Orion Authenticator**

If required, users can reset the Orion agent.

1. Open Orion Authenticator
2. Click the information (info) icon
3. Select **Reset Agent**

Resetting Orion will:

* Remove all onboarded accounts
* Clear locally stored data
* Generate new device identifiers (did and publicKey)

After reset, users must onboard Orion again before using it for login.

**When to reset Orion**

Reset may be required in the following scenarios:

* Device is reassigned to another user
* Onboarding issues cannot be resolved
* Reconfiguration is required

{% hint style="warning" %}
If onboarding or login does not work:

* Ensure Orion Authenticator is installed and running
* Ensure the browser is able to detect Orion
* Verify that the passcode is current
* Check local logs for any errors

For detailed troubleshooting steps, refer to the [Troubleshooting ](broken://pages/XWBGYe4Jl8crrzSac6lU)section.
{% endhint %}


---

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