> For the complete documentation index, see [llms.txt](https://docs.1kosmos.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.1kosmos.com/authentication/admin-portal/settings/managing-email-templates.md).

# Managing Email Templates

***

## Overview

1Kosmos ships **seven out-of-the-box messaging templates** that community administrators can tailor to fit, so users always get the right message to complete the task at hand. For example, when a user requests an OTP at login, they receive an SMS with the code to enter where prompted.

{% hint style="info" %}
**Note:** You can edit the existing templates, but you cannot create new ones.
{% endhint %}

These templates cover scenarios such as receiving a passcode at login, an identity verification link, an admin-sent device onboarding link, a self-service onboarding link from the *Request an Invite* page, an email verification link at account creation, and a password reset link.

### View templates

1. Log in to your tenant as a community administrator.
2. Navigate to **Settings > Messaging Templates**. The page lists all available templates.

### Edit a template

1. Find the template you want to change.
2. Under the **Actions** column, click the **pencil** icon on that template's row.
3. Edit the SMS or email content.
4. Click **Save**.

### Supported variables by template

Drop these variables into your content to personalize each message:

| Template                                                                                                                                                                        | Supported variables                                                                     | Channel       |
| ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------- | ------------- |
| **Default admin onboard email** — invite users to passwordless access with a link to onboard their phone as an authenticator via the 1Kosmos app (sent by an admin from AdminX) | `{{FIRSTNAME}}`, `{{MAGICLINK}}`, `{{COMMUNITYNAME}}`, `{{TENANTNAME}}`                 | Email and SMS |
| **Self invite email** — onboard a user's device for passwordless login by following the emailed instructions                                                                    | `{{FIRSTNAME}}`, `{{LASTNAME}}`, `{{MAGICLINK}}`, `{{COMMUNITYNAME}}`, `{{TENANTNAME}}` | Email         |
| **Default identity verification** — helpdesk admins send an identity verification link so users can start their verification journey                                            | `{{FIRSTNAME}}`, `{{TENANTNAME}}`, `{{LINK}}`                                           | SMS           |
| **Default phone verify** — verify a phone number                                                                                                                                | `{{url}}`                                                                               | SMS           |
| **Default password reset** — sent when a user requests a password reset                                                                                                         | `{{MAGICLINK}}`, `{{COMMUNITYNAME}}`, `{{TENANTNAME}}`                                  | Email         |
| **Default email verify** — verify an email address                                                                                                                              | `{{MAGICLINK}}`, `{{COMMUNITYNAME}}`, `{{TENANTNAME}}`                                  | Email         |
| **Default email OTP** — deliver OTP codes during authentication when a user requests one                                                                                        | `{{otp}}`, `{{tenant}}`, `{{dns}}`                                                      | Email and SMS |


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