General Settings

The page has two tabs — Preferred User Stores and Self Registration — plus tenant information and session controls.

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Overview

The control center for your tenant's basics. From Settings > General, tenant and community administrators can view core tenant details (tenant name and community name), set how long sessions stay active, choose where users are looked up, and decide whether people can sign themselves up.

To get there: log in to your tenant as a community administrator and navigate to Settings > General.

Preferred user stores

Designate which directories 1Kosmos searches when a user signs in. When a user enters a username or scans a QR code, the system searches the database first, then your Primary, Secondary, and Tertiary stores in order. New registrations are added to the database. You can select up to three user stores.

Important: If you've integrated an Active Directory (AD) but haven't set it as a preferred user store, users from that directory won't be able to log in.

Tip: User directories must be created and configured before you set them as preferred user stores. See Connect to AD via Broker, Connect to LDAP via Broker, Connect to LDAP, and Connect to Azure AD.

Set a preferred user store:

1. In the Preferred User Stores section, click the pencil icon on the Primary row.
2. Select a directory from the drop-down (populated from directories linked to your tenant) and click Save.
3. Repeat for your Secondary and Tertiary stores if needed.

Remove a preferred user store:

1. Find the store you want to remove and click the trash icon on its row.
2. Click Continue.

Caution: User accounts from a removed user store will no longer be able to log in.

Tenant information & session age

This section shows your tenant and community information and lets you set the maximum session duration.

Max Session Age determines how long a session stays active before users are automatically logged out and redirected to the sign-in page.

1. In the Max Session Age field, click the pencil icon next to the listed minutes.
2. Enter a new maximum session age in minutes.
3. Click Save.

Self-registration

Decide whether users can create their own account and onboard themselves from the sign-in page — useful or not depending on your organization's security policies.

1. On the General Settings page, click the Self-Registration tab.
2. Turn the Self register users slider ON to allow self-registration, or OFF to disable it.
3. Click Save.