For the complete documentation index, see llms.txt. This page is also available as Markdown.

Installation

The 1Kosmos mobile app is available on iOS and Android. We recommend installing from your device's app store to ensure automatic updates and complete functionality.


Install from app stores

IOS

  1. Open the App Store on your iPhone or iPad.

  2. Search for 1Kosmos.

  3. Tap Install.

  4. Once installed, open the app to begin setup.

Touch ID and Face ID are fully supported on iOS devices.

Android

  1. Open the Google Play Store on your device.

  2. Search for 1Kosmos.

  3. Tap Install.

  4. Once installed, open the app to begin setup.

Install via APK (Android only)

Users with a supported version of Android can sideload the 1Kosmos app — useful for organizations with restricted access to Google Play.

Sideloading requires 1Kosmos mobile app v1.30.50 or newer. Users who sideload are responsible for manually updating the app for future releases.

Steps

  1. Download the latest APK file here.

  2. Open the File Manager app (or Google's Files app) on your device.

  3. Locate the downloaded APK and tap to open it.

  4. When prompted, enable the Allow from this source setting to permit installation of unknown apps.

  5. Confirm installation and launch the app.

Steps may vary slightly depending on your device manufacturer and Android version.

Permissions required

For the app to function correctly — especially on MDM-managed devices — administrators must ensure the following permissions are enabled:

Permission
Purpose

Location

Contextual access policies and risk evaluation

Notifications

Receive push-based authentication requests

Phone

SIM-based phone number verification

Camera

QR code scanning and ID document enrollment

Biometrics

Face ID / Touch ID for passwordless authentication

Uninstalling the app

To uninstall the 1Kosmos app:

  1. Open the Apps drawer.

  2. Press and hold the 1Kosmos icon.

  3. Select App info, then tap Uninstall.

  4. Confirm by tapping OK.

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